Shipping Details
Shipping on all products takes around 4 to 20 business days for delivery. Different products may take different amounts of time to ship. If the product says the shipping time on the product page, that is the actual shipping time. Customers who order multiple items may receive their products at different times.
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided the wrong shipping address.
Tracking
Once the order is shipped, please allow 24-96 hours for the tracking number to be fully updated in the post office system. You can track your order here: prosurvivals.com/apps/tracktor/track
Lost or stolen package
We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions, please reach out to our customer support team at support@prosurvivals.com